I called for a cab at 12:09 pm needed to get to Veterinary appt. at 12:45 pm. I live 15-20 min. by car to vet. , when cab failed to arrive at 12:27 I called only to be informed that they had no request registered for my address. There was no order sorry about the confusion ( as if I didn't know who I had called or that they stated it would be about 10-15 min for arrival time), they then informed me they were putting in the order and it would be there shortly. At 12:55 I called only to be informed that the driver was quite a distance away, it would be about another 20 min before they could arrive. I lost my appt. my pet's health issue now is pending because reptile vet's are few, and I am unable to get another appt till some time either next week or weekend.
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