We have been going to this medical group for a few years off and on- basically when my child is ill and needs something. They have been SO awful we stopped going for routine check-ups since my child sees another doctor out of state. The last time we were there with our daughter (who was sick so we sucked it up and went back to them) a nurse practitioner (they are like revolving doors over there but I have her name if anyone is interested) chastised us and treated us as if we were knowledgeable idiots that get all of our info off the internet. She told us that if we do not do what she says, that her wishes are those of the practice, that we are to NEVER come back. She actually made notes on my daughter's chart that stated we refused a round of vaccinations. We called the lead MD and he couldn't be bothered. I called the staff and let them know that she was extremely out of line and regardless of personal beliefs a PAYING CUSTOMER should never have been treated in the manner of which we were treated. I have never liked the place too much but figured hopefully I would barely visit so dealt with it. The waiting room is a MESS. You can make an appt and be there for over an hour. No one uses the sick room. My son years ago had a fever that his 104- SERIOUSLY- and we would have to call and call in the middle of the night for someone to call us back. Then when we got a hold of a doctor they acted like we were freaking out over nothing and that until it reaches 105 do not worry. A Doctor in Baton Rouge- family friend- heard this and flipped out. He suggested we report them to the state. Children can seize from fevers that high! My opinion- it's bad health care- one person says this, the other that. I just do my own research and make my own opinions. Prepare to wait for at least 30 mins before being seen with an appt in a dirty waiting room filled with people and no so nice people. They seem to have a lot of insurance issues and love to post rude signs- like one sticker per child- WHATEVER! Jeez. My child never takes your stickers so what the heck? One time I had an appt made and when I showed up the staff has accidentally put me in for the wrong date. She knew she made a mistake and apologized, but I noticed the rude sign that says they will bill you $40 for late cancellations./missed appts. I laughed and said well can I bill you $40? Funny thing- the date she had put us in for the appt came and I got a note stating that I owe them $40 for missing my appt and it was their mistake! If you want a great personal doctor, with excellent medical care this IS NOT THE FACILITY. If you want someone to give you an antibiotic here or there or just routinely check your kid for school- expect very little- then they are fine. To me they feel like they are shopping people through as quickly as possible to collect insurance money. Oh, and don't dare ask them about a vaccination schedule!!! You will certainly be treated with hostility from all- like an brainless maggot. They need to understand us parents have rights and different views- do not read everything off the interent as the gospel- and we have our own decisions in mind. They need to update themselves to 2010 and work with families instead of seeing families as a money maker. I have chosen to go to another practice and it is a world of difference so my advice- don't even get near them!!!!
Pros: Can't think of one
Cons: Rude staff, unknowledable ""professionals"", Poor response
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