I brought my first dead laptop to a local electronics/cell phone shop for data recovery and was charged a steep price. When I returned home I discovered that only a small number of files were recovered. I was very upset that I had paid so much for such poor service.
I remembered TechFusion from their sponsorship of WBUR, so I contacted them, hoping they would live up to their claim of being the place ""where data is never lost"". Alfred, the owner, warned me that the first data recovery by the electronics shop might have damaged the hard drive, but they would try their best. To my amazement, they fully recovered ALL of my files. I received prompt and courteous service by the staff at the front desk and left knowing that I was in good hands.
Afterwards, I knew I needed to get serious about backing up my data regularly in case of another hard disk failure. But, I quickly forgot about that as I settled in to my normal routine with a new laptop. So, when that one crashed, I didn't think twice about taking it to TechFusion. I got the same excellent quality of service and full data recovery.
I hope I'll never need their services again now that I've gotten serious about backing up my data on an external drive. But, I hope to make up for it by spreading the word that this is where you go if you care about getting your data back. Trust me, you'll save money by going here first instead of wasting it elsewhere and then needing a 2nd recovery. I learned the hard way so you don't have to.
Pros: Friendly, reliable, and timely service
Cons: The prices might seem high, but you get what you pay for
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