I have been going to Chanon for many years, and the quality and price have never been a source of complaint. Sadly because of dwindling customers (my personal guess, they didn't say this is why,) they are now closed another day- so now it's just Tues-Sat.
I think this is a tragedy, but I think I can understand.
People say that the service is only bad for the impatient or those who don't understand family businesses, but I can see both sides. I'm a VERY patient diner, I will wait however long, and understand that sometimes it's new hires, or stress, or busy hours... whatever. I think the problem here Might just be that the diningroom staff might not be perfect for the job, but that happens, and they are SO nice, it's easy to ignore it when they might forget you're over there in the corner, or leave you waiting a little longer for your check. The food is worth lingering over anyway! The dining room is a little packed when all the tables are occupied, I'd especially recommend 'dining in' to the very social diners, as I've had many people at neighboring tables chime in with advice or even ask me questions- very homey feeling and welcoming!
I hope this conveys the good and bad. I would say if you don't have the extra time to wait when eating in, Don't hesitate to call your order in to go- not a bad wait, So tasty, Great heat (be careful of ""spicy"" or ""authentic""!) and a very worthy business! :)
Pros: Excellent quality, good price
Cons: Fewer days open; could use more practiced dining room staff
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