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They try hard to please - Review by citysearch c | Progressive Tech

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They try hard to please 1/8/2010

I'll definitely try them again. What began as a very challenging experience (a couple of confusing conversations and what looked like a three week delay in making repairs) turned out just fine because the owners cared enough to get involved quickly and make it right . That's customer service you can really respect. Or as one of the owners said, we think its important to turn ""lemons into lemonade."" What could have been a very unsatisfying experience became a textbook example of great customer care and customer service. You gotta love that...thanks! Pros: Seem like they know what they're doing Cons: Rocky start, good save more
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