I walked into this dealership at 4PM this afternoon in search of a 4WD vehicle. David showed me a beautiful Honda Element, and we went for a drive. It was snowing, and David encouraged me to try it out on the hills of Brookline. He casually explained the car's features, cracked some jokes, and made me feel completely at ease despite the lousy weather. Then Mike explained the numbers - he wrote everything down right in front of me. When he called the bank, it was on speaker-phone. I was ""in the huddle"" the whole time. Nothing behind the curtain, no secret math, nothing. Everything worked exactly the way he said it would. And by 6PM, I had a new car. This was hands-down the best car-buying experience I have ever had, and I would recommend Mike T's to ANYONE looking for a pre-owned car at a reasonable price.
Pros: Communication, zero double-speak
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