I have a 73? DLP that was purchased at Ultimate Electronics with the extended warranty. The five years that I have owed it, DTR took care of all the warranty issues (3 times). Each time the technician was very professional and courteous. Scheduling was easy, and had the parts in hand. This last repair which entailed replacing the optical unit, DTR took care of ordering the part in a timely matter and having the technician come out and install the broken unit quickly and professionally. I would definitely use them again even on none warranty issues.
Pros: Very Professional, On time, Courteous technicians
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