New Creations captured our kitchen remodeling business because they offered the whole package ? from design inception through installation, with a key focus on customer satisfaction. Roy Faust, New Creations owner, lives and breathes his commitment to his customers, and it permeates throughout his team. We enjoyed being an integral part of the kitchen upgrade design process, making key selections of cabinet styles/wood/finish, backsplash tile, inserts, and hardware in the New Creations? design center. One of the most rewarding parts of the design process was selecting the granite slabs at Pacific Shores and meeting with New Creations designer, Julia, and Summit Stoneworks manager, Sam, to jointly layout the pattern of the kitchen countertops on the actual granite slabs. Our New Creations project was managed with an online project scheduling tool that was very useful, and any detailed information requests were responded to promptly by phone and email.
Pros: Design thru installation focusing on customer satisfaction
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