If they forget to pick your trash up, and you call the company. They will tell you that it wasn't close enough to the street. When it was 3 feet from the pavement. In short, if the driver forgets, which is not just every once in awhile, and you complain, they make excuses and you don't get the trash picked up.
Pros: They pick up the trash every once in awhile
Cons: Consider yourself lucky if they do pick up your trash
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