I too ordered firewood last week and it refuses to maintain a decent fire. It smolders and smokes. Only way to keep the fire going is to keep the door open for increased air to compensate. I purchased a bundle of seasoned mixed wood at my local Shop Rite and got just the opposite results. The fire rages with the supermarket bought wood. Now I know it's the wood. Denny's wood is so heavy. The drier wood from the supermarket is much lighter, , not doubt because it's properly seasoned. Denny says he has not received complaints from other customers about his wood, but I know now this can't be the case. Please, if anyone else is experiencing similar problems please post your feedback here.
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