I have a 52 HDTV that was only about 4-5 years old that the picture was going out on(Fuzzy). I called this Bob who was nice on the first call and I told him the colors were going bad too on my TV. I told him the entire problems and to make sure that he had everything to repair it with. I asked for an estimate for this types of work and he would not say. The TV cost about $1100 Brand new so keep that in mind. These two very unprofessional looking individuals came to my door and took 5 minutes looking at the TV and stated it will be $550 to fix it. I am a single parent with 3 kids with CF and didn't have that kind of money readily avaliable but I needed to have TV because it was the only form of entertainment that we can afford. I asked if this will resolve all the problems and i was told yes. Once the job was complete I stated but the color of the TV is still bad and I was told that would require another visit and cost a additonal amount of $250 dollars to fix. I had already paid with my CC. This was a blow and I could not afford to pay the additional amount of work. I could still watch the TV but the color was and still is horrible. WIthin the 2+ weeks the picture started to go fuzzy so I called to ask for someone to come back because I was not satisfied. This Bob guy hung up on me the first time and I called back three or four more times and finally he answered again and basically this very unprofessional type of behavior went on for over a month and never will he guarantee any of the work being done. This guy cursed at me, yelled and hung up many times and all I was asking was can someone come check out the work that was preformed. I am broke and busted and with a TV that has a horrible picture quality. These people took my money and didn't deliver I would not recommend them to any one. I could have had a brand new TV by now and being able to have just some simple pleasures. I cant even get them to come back and fix the problem.
Pros: NONE
Cons: Entire experience
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