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Good Docs/ Lousy Staff - Review by citysearch c | Alpharetta Internal Medicine

Alpharetta Internal Medicine

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Good Docs/ Lousy Staff 1/4/2010

Once you get inside the office, the experience is just OK, but the telephone staff portrays a terrible image for this practice. My elderly parent has been a patient for over 10 years; and I feel sick every time I have to contact this outfit. In my experience the nurses and medical assistants who work directly with the docs are good, the docs are good, but if you call them, be prepared to be talked over, interrupted and spoken to as if you are a moron. Shame on anyone who does not appreciate their job in this economy. Pros: MDs,PAs, Nurses great- once you get past the staff Cons: Nasty, snippy, indifferent phone staff more
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