I boarded my two dogs over the weekend. This place was more expensive but the boarding area seemed really nice and had alot more room than most I had visited. I dropped them off on Saturday and when I picked them up on Monday and got them home they both smelled of urine. My dogs have been crate trained all thier life so I doubt they had accidents and even if they did why didn't anyone clean them up. It makes me think they let my dogs lay in urine the whole time. I also paid extra for a kennel that has access to the outside which I later found out was never used because they don't go outside when no one is there or if it is cold outside so why the difference in price. Later on I called to complain and I was told the office manager was not in and they would leave her a message. I didn't here back from her for four days. Guess she cares just as much as the staff does about my pets. When she finally did call me back she practically called me a liar and said maybe my dogs urinated on themselves on the ride home. I will NEVER take my dogs there agian.
Pros: Nice Building
Cons: Uncaring Staff Overpriced
more