Dr. Brad Phipps used to be my primary care for 4 years. I went to see him 2~3 times a year. The average waiting time was 1 hour or more. Last time, I waited for 60 minutes and complained with his nurse. I heard he asked his nurse: what is he fussing about? He then came in and finished with me in 5 minutes. I know I had to find another one.
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