I first heard about Tier 1 Heating and Air because they were recommended by a close friend of mine who uses them for most of his home construction projects. I decided to use Tier 1 after talking and meeting with them myself, and comparing prices. I was very impressed, felt that they were conscientious and would do a good job, which they did.
Tier 1 first came out to do a review and tune-up of our system. During this review, we discovered that we had a potential problem and, a couple of days later, our system actually quit on us. We had Tier 1 replace it.
The sales rep that we worked with had spent a lot of time as a repairman, so he was experienced in terms of which brands performed the best. He was very helpful in advising us on which system would give us the most trouble-free service.
I am very satisfied with my experience with Tier 1 and have already recommended them.
John Lewis
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