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Terrible Customer Service! - Review by citysearch c | Watertown Vision

Watertown Vision

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Terrible Customer Service! 9/12/2009

I was not impressed with WF's equipment - it is not properly maintained and often broken. So, I cancelled my membership yet I continue to be charged. After finally getting a hold of someone, I was told that I must cancel in person. However, WF is only staffed from 10am-2pm M-F, during which I work. I've had major problems and do not recommend this company! Cons: Broken equipment, poor customer service, billing problems more
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