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Terrible customer service - Review by citysearch c | Doshi Diagnostic

Doshi Diagnostic

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Terrible customer service 9/17/2009

I had 3 x-rays with doshi, they charged me three different prices for the same procedure. The first one i had i paid for on the day (as i have no insurance) the girl on the desk made me limp with my fractured ankle to an atm, 4 blocks away because they couldn't take cards, then se had to write me out a reciept. Now for the last 3 months Doshi have been sending me letters asking me for the money for this x-ray which i already paid for. I have phoned them 4 times, sent 3 faxes, 3 emails and 2 letters, sending them proof of paymnet numerous times. When i call they tell me something different everytime. All of the people in their call center have no clue what they are doing. This is the worst company i have ever dealt with. I hope they go bust. Cons: useless staff who don't know what they are doing more
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