My experience with Friendly's installation on my new water heater was excellent. Considering the old one went out immediately after I got back from vacation, things could have turned out drastically different.
Robert arrived on time, was thorough, professional, and managed to keep me informed over the phone about the developments on the job and when I could expect him to be finished.
Per our earlier agreement, he called me to go home about 1/2 an hour before completion (I work 10 minutes away from my house), and he took the time to walk me through what he did and gave me some recommendations on how to maximize the efficiency of my new water heater.
I would highly recommend Robert and this company to any of my friends.
Pros: arrived on time, was thorough, professional
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