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No accountability on unmaintained equipment. - Review by citysearch c | U-Rent It Sales & Svc

U-Rent It Sales & Svc

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No accountability on unmaintained equipment. 9/9/2009

Okay so I and others have rented from U-Rent It in Rockwall a few times. Their equipment is a bit on the ragged side but it's one of if not the only place in Rockwall to go. BEWARE: They do no maintain their equipment, and when it breaks (assuming you don't get hurt or your property isn't damage) you as the customer will be held responsible for all repairs and cost of extra time that it takes to return it. It's inconvenient to drive far to get equipment but in the end it is worth it. This last incident cost me enough money go out and buy the equipment outright. Eventually the manager takes care of it by meeting you half way on the extra cost but isn't exactly that friendly about it and argumentative. Luck of the draw I guess, but I wish I had the luxury of knowing their reputation before renting from there. I'll make the extra drive next time. Pros: Only equipment Rental in Rockwall Cons: Delapidated, unmaintained equipment. more
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