Last night we were celebrating our daughter's 15th birthday. She wanted to go to Junz because she loves sushi. We let her do the ordering and she put down all the different types of sushi we love. What she didn't realize is that you got two pieces of sushi for each order. So the bottom line is our waitress didn't say a thing about three small people ordering over 70 pieces of sushi, two large rolls and other items. Yes a mistake was made on our part in not realizing the order meant two pieces times whatever we put down on the form. But the fact that they said absolutely nothing about ordering $200 worth of sushi was also a mistake. I spoke to the owner about the mix-up and he basically said they wouldn't take it back. It hadn't been touched. In fact we were told this before the second and third plate of sushi was even made. Not after the fact. We felt Junz was more interested in the money versus doing what was right. There was so much sushi at our table it became a joke yet they kept it coming. At this point I told the owner it would be the last time we spent our money there. He offered to take 20% off the bill. He completely missed the point. He could have easily put a halt to the order that hadn't even been made but he chose not to. So don't EVER make a mistake when you order food at Junz because no matter where in the cycle this order is you can't change your mind. We accept our part of this fiasco. Even the waitress finally admitted she should have said something but just thought we were hungry. Hello. But for them to refuse to stop processing the remainder of the order long before it came to our table is nothing short of greed and total ignorance of how to treat a good customer. I will say their food is good but this experience has turned us off to the point of not going back.
Cons: They seriously don't care if you come back
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