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Poor customer service, and doesn't call back - Review by citysearch c | San Jose Forest Products

San Jose Forest Products

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Poor customer service, and doesn't call back 9/18/2009

I called on a Wednesday and asked for quotes on a order that had 4 decks about 800 sq. ft. each, they promissed by days end. I called Thursday morning, again Friday morning. Promises, promises. They never got back to me. LOSER's. If you cant do something, just say so. Don't leave people hanging. Try Sierra Lumber by Kelly park, and for bigger orders try this place in Sac. bercoredwood dot com I bet they would ship out here. I'm listing these other options so they don't waste other peoples time. They have wasted enough of mine. PS about 4 months ago I faxed over a different order for prices, promises and no prices. This is no way to run a business. Good grief, what economy ? Pros: Location Cons: Very inconsistent service, poor communication skills more
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