I have taken my electronics to this place since he opened the store. The store is unique it really doesn't look like a TV shop. Since I live in Universal City I asked around because shops come and go and I wanted to make sure I received my things in as good as condition as I left them in. The man promised an estimate within 1-2 days, he called the 2nd day and I gave him the OK to work on my TV-Plasma-X-Box and I picked up all but the XBox because of back orders. I was called when the parts came in 3 weeks and the units all work . I think it depends on how you handle yourself and if you actually take time to read your free estimates. My estimates give a specific amount of time to pick up repaired units because I was told they can't be a storage for the entire city. When my things were ready within the allowed time given I made sure I set up a time so that the person could help me put the plasma in the vehicle. All of my units came back in the same condition I did drop them off in. And the owner seemed to be a pleasant person and I have returned 2 different times for advice regarding what brand he would recommend I purchase for the HD TV which he stated Sony because parts are much easier to get and how to properly install something on my computer. So, I tend not to believe what is written up regarding the Big Screen because what person just will take time out of there day to help someone else if they are rude?
Pros: Gave a Free Estimate and got back within 24 hrs
Cons: Not enough parking in the parking lot to load TV
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