This dealership has got to have the worst service in the world. I purchased a vehicle from them earlier this year (2009) and while the car is great, service is like pulling teeth without the novacaine. The bad service started right after sales. That's a story I won't even get into. But I want to recount how hard it is to set up a simple appointment for an oil change. Their online form is a joke. I am not even sure it works.
Pros: Mercedes Benz is a good brand
Cons: Everything about the Alex Rodriguez dealership
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