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Terrible service, rude doctors - Review by citysearch c | Victory Vision Care

Victory Vision Care

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Terrible service, rude doctors 9/22/2009

I read all the positive reviews on this site and decided to go here for an eye exam, contacts, and glasses. I really am not sure where all the positive reviews came from because the service I received here was *absolutely* terrible. When I showed up for my appointment, I waited for 50 minutes before I was seen by the optometrist. When I was finally called in, the doctor was so prickly and so rude that I honestly considered just leaving in the middle of the exam. The doctor had a very thick accent, and when I asked her to repeat herself once or twice so I could be clear about the information she was giving me she became impatient and proceeded to shout at me as if I were a child. Literally shouting, "BETTER or NO?" Once or twice she banged my head against the overhead eye-examining machine as she tried to force my head into the right position, she asked me once to read the chart with both eyes blacked out by the machine and when I read a wrong letter on the chart she would correct me impatiently, as if I should've known better. It was honestly the worst experience I've ever had at a doctor's office. Towards the end of the exam she mentioned that she was tired and had had a rough day, then she went on to explain to me that her older patients were very hard to deal with and that they put her in a bad mood because they don't understand her diagnostic process. I will not go back here. Pros: Nice selection of frames Cons: absolutely terrible service more
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