After waiting a total of 40 minutes (10 minutes early and 30 minutes), this office cancelled our appointment. Reasoning is that they didn't want to make their other patients wait. Assistant who told us didn't even apologize about it. We had made large sacrifices to be there on that specific day. I explained we were leaving the country in a few weeks and needed to schedule the surgery. I asked them to reconsider and they said NO. This was also done on a Friday with the appointment desks closed so we would not be able to even make another appointment until Monday costing us valuable days before leaving. I asked who I could talk to about this and the assistant did not even want to provide me with a piece of paper so I could write the name down and she refused to give me her name. They did not respect our time what so ever and I would suggest making an appointment with another Dr's office. We did.
Cons: RUDE AND UNPROFESSIONAL
more