I have no complaints about the color and cut I received last month. I did take issue with the ""add-on"" you aren't asked if you want. ( at the shampoo station). Make sure you know the price before you start, or you might faint when you get the bill.
The day I went, there was a very nice lady giving hand massages. Nice touch!
I've gone in several times to purchase various products ( including candles) and they are always out. I wonder how much money they loose by not keeping the place well stocked. Just a bit frustrating, and bad business.
Pros: do get a good cut/color
Cons: never have products stocked in house
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