I decided to find a local salon rather than driving uptown since I didn't have the time. I thought that with my hair being mid-way down my back it wouldn't be an issue to have someone cut about six inches off and add a few layers. I was more than wrong. MEG, sometimes MEGAN gave me a consultation and listened to what I wanted and she said she understood. Then, after she shampooed me I took off the cape and showed her where I wanted it cut to again. It was suppose to be three inches PAST my shoulders. After she cut the length off to begin the cut, she turned me around into the mirror. My hair was three inches ABOVE my shoulder with the hair just covering my neck in the back! So it was shorter in the back. She took off eleven inches! I am devastated and was in shock and all she had to say when I said it was so short and not what we talked about was your not used to it and that she couldn't put it back on. The issue here is she didn't listen AT ALL. I showed her three times where to cut it and stressed how scared I was just to cut the six inches off. This is not a quality stylist; she shouldn't even have a job after that. To top it off it was butchered and I had to go uptown to fix her horrific hair cut. Imagez Salon in Indian Trail just said they were sorry, it's never happened before and she does good work! To get to that point the owner said she would be with me and then sent the Manager up front to discuss. Honestly refunding me is just not worth all the suffering on my end. I am extremely upset, it will take about a year to get to the length she was asked to cut it at. I stress that no one should go to this salon! Unless you want to end up with a horrible cut that wasn't even anywhere near what you had requested nor desired. I can’t stress this enough.
Cons: End result is nowhere close to the requested service
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