0 stars for the service department.
I have a lot of complaints about McGrath City Honda, but I'll start with the most serious, and dangerous problem.
I take my '04 Civic to Mcgrath for all my service needs, including oil changes... Today I popped the hood to top off my windshield wiper fluid and NOTICED THE OIL CAP WAS OFF!!! lodged between some cables the way a mechanic would do it while changing the oil. It had presumably been this way since the last time I got my oil changed weeks ago.
My car was nearly out of oil, and the underside of the hood was covered in splattered oil. I consider myself very lucky that I haven't blown the engine in the weeks since the brain-trust in the service department at McGrath made this HUGE AND DANGEROUS mistake.
I'll never take my car to McGrath again, and I suggest nobody else does either. They are slow, expensive and careless.
Ben
Cons: careless service department
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