First arriving, there were no ""hello's or is this your first time"". We found a table and still no explanation on how to paint pottery and what are the fees. We had to ask for water for the table. The manager on duty was too busy playing on her cell phone and talking to her boyfriend. At the end of our visit, we cashed out with no ""thank you's"".
( Another visit, I had the same experience as opinionsmatters, where the manager repeated & said sternly, if your help your child paint, then there is an extra fee. It's hard to have a fun time when someone is watching down your back the entire time!)
Went back after a week to pick up the pottery pieces. Got there 30 minutes before closing since I was not painting today, and they ""closed"" early. I yelled through the glass"" i'm just picking up my pottery"" and they still refused to open the door. I said "" You close in 30 minutes, just hand me my pottery and they turned there back on me. Another family came to pick up there pieces and the employees all hid in the back room, refusing to hand us our product that we paid for. Looking at entire experience, no hospitality when we arrived and left and then arrogant when trying to pick up the pottery. I still have to make a second trip and we are in the middle of a recession! they owe me gas money on top of the inconvenience. Boycott them!!!
Cons: rude, inconsiderate, arrogant = not a fun time!
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