Alan and the staff are very open and friendly. I played my favorite music (LOUD) :) and visited several times before the decision to purchase my NAD Amp/CD player and Thiel speakers. I absolutely love the set up. I have been buried and immersed in music and movies since the purchase. The pleasure of superb music and sound has enhanced my life; so FINALLY, I am writing a much deserved review of my buying experience. If you want honest, reliable customer service and no sales pitch advice go to Audio Alternative for all your music needs. These guys are the best.
Pros: Knowledge, Friendly, Patient, Honest
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