We were in love with a couch from Restoration Hardware that was beyond our budget. The staffer at The Sofa Company, Victoria Vascelli, was sympathetic to that -- and even offered to walk over to RH to look at the couch! We didn't have to do that as we looked it up online in the store. The elements that we liked we recreated in a couch that will be nearly as lovely and $1000 less! Victoria was great and patient and understanding. The only con is that it's going to take 6-7 WEEKS to get the couch -- but then, we did have a few requirements on size and such. We saw this company's advert in the LATimes and thought well, maybe we'll find something close to what we loved at RH. We did. I recommend this company at this location as everyone was helpful and friendly and professional.
Pros: Dedicated Staff; Smart!
Cons: long lead time....
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