Used AirZone through warranty company. They came out and disconencted our AC to allow the condenser to thaw and then left. They told us that they would return after three hours, but when we called the office they said that they would not be back until the following week. They were very rude on the phone and hung up without resolution. We spent 5 days without AC in hot Tampa August heat. We contacted the warranty company and they are sending another company because Air Zone will not answer the phone for them either.
Cons: Does not return calls, rude!
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