I have been going to New World Coffee Shop for thirteen years. It became a habit. It was the only thing that stayed mostly consistent in my life since I've been in Raleigh.
In the last few months they got another new owner.
Then the employees stopped really talking to the customers. Then they started disappearing. The whole aura of the place has changed.
Did I mention the owner? Watching her be completely rude to people. Talking about customers she didn't like in a very unquiet fashion. She literally makes people feel like she doesn't want them there. And I've even been told that she said to a few people ""you're not the type of clientele we are looking for"". I had an old friend e-mail me that she would never go back because her boyfriend over heard the owner say that they wish there were more attractive customers.
She kicks people out at the end of the night, has shut the lights out on me a few times while I was there working without politely letting me know before hand... I lost track of time, so sorry.
I have even been out there when she pointed out 4 of us saying that ""he only paid $1.50, she put down $2.... that doesn't pay the light bills so I have to close early""
Changing your hours randomly is bad for business.
So, I am sad to say that I will probably not go back. I will miss it because that is how I have run into so many old friends.
Cons: the owner
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