We gave them all of 30min notice that our dog needed his shots yesterday. Got an appointment right away. Took Zeke down there and was greeted immediately, they even trimmed his claws without us asking. The Vet got down on the ground with him and reassured him as she did her thing. She took her time speaking with us and answered my questions which I appreciated.This is the first time Zeke hasn't gone crazy to leave the Vet's office ( he just scratched at the door rather than launching his body at it)-LOL . It's good to see my 'ole Zeke get such good treatment from people who genuinely care
Pros: Professionalism, Willing to go the extra mile
Cons: None that I've found
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