Some of the flooring had a manufacturer defect. Thirty boards had to be pulled up. It was a long (3 month) process but boards were replaced. When something like this happens, distributors and independent inspectors need to come out. Reports need to be filed. I guess it doesn't happen too often but when it does it is an inconvenience. This could have been a one day install/visit. After the install there were 5 additional visits to get this resolved.
Pros: Wanted to be sure I was satisfied
Cons: Manufacturer defect in floor (max windsor brand)
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