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bad customer service - Review by citysearch c | Tranquility Spa Inc

Tranquility Spa Inc

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bad customer service 8/6/2009

this spa is tucked away on central ave and when you walk in its an oasis in the middle of urban life. but dont get excited, it looks pretty but the customer service is horrible. they were so loud upstairs that you could hear everything when you were in their silent waiting room downstairs. i dont want to hear about the staff's personal lives! then, my masseuse arrives to take me for the massage and she was so apathetic about it and didnt care about what she was doing at all! the pressure, if she hurt me, if she was working out any knots etc. and she just flopped my limbs around like steaks. so i paid, left and then i was like you know what i should complain because its a fair amount of money for poor service. so i did, and she took the names and my info and said she would look into it and call me back, which she never did. so i dont know what happened in the end. DO NOT GO HERE! more
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