As a General Manager, employees have no right arguing with a customer like DOMINIGO did, you have no right to respond to a customer like this, and i dont understand what gave you the right to respond back to customers complaint like this! You have absolutely no customer skills, and it seems like both complaints were very VALID on my visit, I wish I would of went online prior. Poor customer service, poor food, and your resturaunt is disgusting. If someone EVER said anything about spitting in my food or picking food up off the ground and serving it, I would have a PRETTY decent lawsuit. Something to think about maybe? Sounds like TURNOVER is very much needed for this company. Disgusting.
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