I've had nothing but great experiences here. Dr. Shack is very thorough and genuine. She follows up with a phone call after any of my pets have blood work or other procedures. After one of my dog's surgeries I received a follow up call from Dr. Shack and one of the vet techs - very impressed. I also don't feel like they're trying to gouge you with pricing. I feel they want people to be able to afford to take care of their pets. I'm extremely happy that we switched from VCA to Merrick. VCA was always friendly and I have no doubt they have good vets, but I felt they wanted you in and out as quickly as possible, and it's no secret that their pricing is through the roof.
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