Excellent customer service. I made an appointment online. They called my cell to tell me the technician was on the way. I told them I was running late, and they said, ""No problem, he will wait for you."" I got home, and he was there waiting.
They solved the problem, and didn't mind that I watched and asked questions. The technician answered all my questions.
Pros: excellent customer service -- efficient -- 24/7 service
Cons: expensive
more