My back up drive crashed due to a bad casing. I guess this is common. \r
The manufacturer could not help me. I contacted Progressive Tech after hearing their ads on AM1090.\r
I brought it in for the $49 inspect. They were tenacious. They could see the data but the drive was not cooperating. After multiple attempts they were able to make the drive work and recover all my data. Whew!\r
I highly recommend as long as the drive is not grinding or making mechanical noises that would require a clean room.
Pros: Availability 7 days a week, fast, great communicaion.
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