I had a similar BAD experience to Lovedirtypaws and short of legal action was not able to receive any sort of compensation for my neglected pet.
You might never have a problem with them but I've lived in Winchester a long time and know more than a few people that no longer use Pet Pals because of negative experiences.
I had used their services myself for two years before I had a problem. When I did, I was ignored and finally told it was not their problem that they had ""no record"" of the issue!
I would highly NOT recommend them!
(I put in a good rating with the stars because my earlier view mysteriously wasn't listed! Wondering if this will show it, and therefore the truth!)
Pros: not much
Cons: Lots
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