I'm giving a 1 rating because there's nothing lower. In March I purchased a Fleurville handbag online which turned out not to be the right size tote I wanted. Within the specified time I returned the bag in the exact condition received - perfect - and was told I would receive my credit on the next cycle. I have left phone messages which have never been returned because I still have not received credit for this item. I would not recommend them to anyone.
Cons: no integrity
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