I went into Clear Lake Body Shop because the owner WAS a friend of the family. His service manager is rude and unhelpful. 1st the car was in there for 3 weeks AFTER date given by the insurance company. When the car was released to me the compound was left on the door jams, my insurance company paid for them to align the car and also to ""clean"" the wheels. The wheels were not cleaned and the mgr said the car was aligned, which I paid 79.95 for. After driving it the car was NOT aligned and I called and the mgr insisted on taking it back to the shop ""they"" use. I said I would take it, he then called them and I took it over there. I looked at the prices and the gentlemen in the alignment shop said Rob said to give you a 2 wheel alignment I looked at the price and it was 69.95. The 4 wheel was 79.95 so I told him I wanted the 4 wheel alignment. Thats what MY insurance company PAID for. After talking with the gentlemen my car WAS NEVER ALIGNED like I was told my the manager. After that the paint on the car has trash in it, primer left on the car, windshield is gauged and scratched they damaged my tint on the doors they worked on, overspray is all over the car. When I reported these to the manager he said he couldn't see half of what I was seeing. Because I chose the shop and not the insurance company there is nothing I can do. The paint still looks like a 3 year old spray painted on a 2007 vehicle that has not 1 scratch on it. I was told by the MANAGER that I was being ""silly"" and a ""pain"" Please do not go here they are many other body shops trust the review!
Pros: Receptionist is friendly
Cons: Everything Else
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