These people are some of the most heartless, mean people I have ever dealt with after years of raising dogs and cats. My dog is dying of cancer; my regular vet is pretty great, and has been very supportive and helpful. However, they refer all after hours calls to the Pet ER in Towson "on top of Luskins Hill." Well, tonight my dog was doing terribly--it's a weekend--so I called this place. Keep in mind I have 3 small kids and the dog was in such bad shape she really couldn't be moved. I called the Pet ER and asked just to speak briefly with a vet there AT ANY TIME--not immediately!-- just to see whether I should bring her in ASAP or could wait til the vet opened in 8 hrs.
Well, the nasty receptionist, in her Balto. accent (I have one too, OK! it was just annoying hearing this mean, officious woman lecturing me) kept saying "We do not do phone consultations." I was crying and weeping b/c I did not know what to do for my dog and she just kept saying "We do not do phone consultations. Yo
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