Found a wonderful apartment by calling the office, but after I filled out the application things started to go downhill.
When I signed the lease, they rushed me through the process (it took 18 minutes), giving me little chance to read over the contract that I was signing. Even when I objected to the pace, I was just pacified and rushed some more. Afterward, the couple wouldn't return my calls, wouldn't answer any of my questions that still needed clarification, they flat our REFUSED to give me a copy of the lease until I moved in, they could not answer simple questions about the utility providers, refused to give me the landlord's number, and practically screamed at me when I suggested I work with the management company for some of my concerns.
I later found that they entirely withheld information or lied about key additional expenses (for example, I was required to purchase and install my own deadbolt for $150 and I was also told gas would be $8 a month, but in reality it is $40.)
They share most of their listings with other broker's...I suggest you go to the competitors to get the same apartments.
Pros: they rent well maintained apartments
Cons: rude, unhelpful, deceitful, phony...
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