After my computer crashed and had a bios message on boot, I called the motherboard company and did not realize when following their instructions I accidentally pulled the power plug out of the hard drive. When booting up, the bios did not recognize the drive and I thought it died. Tried everything. Seagate said they would replace the drive, but it would cost $1200 to retrieve the data. I called Sam and he told me it sounded like the power cable was out (no one else even suggested that). The computer is now working again and Sam didn't even want any $$ for the phone consult. I know that for any future problems, he will be the one I call and all my friends will know about him too!
more