I purchased a wood insert from them and had it installed on 10/01/08 for a total price of 4,049.00. The stove has a 1yr warranty. The stove has a few problems with it that needs to be fixed before the warranty is up. I called the manufactor of the stove and they said i need to go thru the dealer i purchased the stove to get these problems resolved. After 3 phone calls and 2 trips to american chimney they setup a service call for monday between 8-9am. I waited all day and they never showed not even a phone call to resch. This is the way they treat there customers who had faith in them boy was i suprised.\r
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I am writing this review only to help somebody else from making the mistake i did by calling american chimney. There website showes the big white building that is suppose to be there showroom when actually there showroom is 2 small rooms downstairs another co rents the upstairs . I would not let american chimney clean my toilet let alone my chimney. When they come out to clean your chimney for 85.00 they find other things wrong so they can squeeze more money out of you.\r
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SO BEWARE OF AMERICAN CHIMNEY !
Pros: none!
Cons: Take your money and then dont want anything to do with you!
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