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Is this a Physicians Office or a store? - Review by citysearch c | Neovision

Neovision

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Is this a Physicians Office or a store? 6/7/2009

How many physicians offices have only 1-2 staff members? How many stores in Shadyside, Walnut St, never the less, have only 1-2 salespeople? Neovision needs to decide whether to be a physicians office or a store! When I walked in, there was one female doing paperwork, trying to make files for upcoming appt's.or something. She swiftly got up and was quite eager to help me, she was friendly, vivacious & suprisingly informative, however, the phones were ringing off the hook, people wanting to make appt.'s-she was back and forth so much I thought she would get whip-lash. Crowd increased-People picking up contacts and glasses. I just left! Seriously, I only ever see 1-2 employees & only one is a regular. Doctors needs to hire a secretary for the office and the owner needs to hire salespeople for the floor. I never saw anything like it. Total Chaos. \r \r One would think, that if they're selling glasses for $500-$700. they could certainly hire more salespeople.\r Pros: Largest selection of frames,informative knowledgable staff Cons: Understaffed more
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