Called them for repairs to my Samsung Plasma. Receptionist was a live person, was knowledgeable and spoke clear plain English (refreshing). Although I couldn't get the time frame I preferred, they showed when they said they would and actually had the part with them to fix it. Tech was smart, polite, and cared about the job. They also guarantee their work. Would use them again.
Pros: Knowledgeable and prompt
Cons: Appointment time
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