I have been a client at BHBike for 16 years. I have spent hundreds upon hudreds of dollars there. They have gotten increasingly worse and worse to do business with the last several years. Their ads say, and I have in writing, ""Free Tune Ups for Life"". That is a boldface lie! They recently charged me $50. for a tune up and ""cleaning"" of a bike that has been inside for the last Winter. The bike[s] were both purchased in their store. {the second bike will never see the inside of their store again}. Their site shows a special $29.95 for a tune up. and my 'free tune up for life': I got neither! The person purporting to be the owner was a real putz! They have gotten their last penny from me! On this particular trip they lost a minimum of $150. to $200. sale of new equipment because they would not forego the $50. 'free tune up' fee. They are blatantly dishonest and have no regard for long term clients!
Cons: They do not live up to their adverts and promises.
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